Honest-1 exemplifies exceptional customer service, exceeding expectations with superior workmanship and fair pricing. Last week, the day began well until a low tire warning illuminated. Conveniently located nearby, I stopped at Gerald's Tire, only to be instructed by an employee, before I could even speak, to remain in my vehicle due to their high volume of work. I was given the option of waiting approximately 30 minutes or returning later. Displeased by the lack of courtesy, I departed. ...

I cannot say enough good about this shop! Everyone from top to bottom was exceptional!!!!! My car was having major issues…..like needed a new engine AND transmission…..My car was In the shop from September until December. I had FULL transparency, wonderful communication and tremendous service. I was informed every step along the way and never once felt shoved to the side. I often felt like I was getting undivided attention. The front desk ladies, Chloe and Erin even learned me and my car by...

I took my car to Honest -1 Auto Care in West Ashley and was impressed by the wonderful customer service. Cesar diagnosed my car in a short time and reported that the rear brakes were in terrible condition. I had to take my daughter who had recently undergone cancer surgery to the oncologist's appointment but it was not wise to drive in those conditions. I had to leave to pick up my daughter with just enough time to get to the appointment but the car couldn't be ready on time. One of the...